Who we are
Amelans Solicitors (“the Firm”) are a firm of specialist personal injury Solicitors.
Amelans Solicitors’ contact details are as follows:
Amelans Solicitors, Barlow House, 708-710 Wilmslow Road, Didsbury, Manchester, M20 2FW
Telephone: 0161434 4545
The Firm’s Data Protection Officer
The Firm’s Data Protection Officer is Mrs Kerry Millward whose contact details are as follows:
708-710 Wilmslow Road
Contact telephone number 0161 434 4545
How and why do we collect information about you?
Information collected by the Firm’s website
When you visit the Firm’s website, we have the ability to automatically collect information about your visit, such as your browser type, your IP address, and the website from which you came.
We also collect information about you when you fill in any of the forms on our website i.e. sending an enquiry or giving feedback etc. Please see “The purpose of controlling and/or processing your Personal Data” section below. Website usage information is collected using cookies and the Firm’s Cookies Policy is set out below.
An IP or Internet Protocol Address is a unique numerical address assigned to a computer as it logs on to the internet. Amelans Solicitors do not have access to any personal identifiable information and we would never seek this information.
When you visit our website, we store web server logs which show your IP address, this gives us information such as which pages you looked at, whether the page request was successful or not and which browser you use to view the page. The use of this data is purely for statistical purposes or to perform any legal access request that we receive.
Internet Based Advertising
We use Facebook, Twitter and Google Adwords advertising services and as such there are tracking codes installed on our website so that we can manage the effectiveness of these campaigns. We do not store any personal data within this type of tracking.
The purpose of controlling and/or processing your Personal Data
The Firm will process your Personal Data for the purpose of dealing with an enquiry made by you in respect of pursuing a legal claim arising from an accident in which you sustained personal injury and/or any for the purpose of dealing with any other such enquiry you make with the Firm.
The legal basis for the processing of your Personal Data
The Firm will obtain your express consent for the processing of your Personal Data only for the purpose of responding to your enquiry and/or ascertaining whether you may have a legal claim and/or whether the Firm is willing to act on your behalf in respect of your legal claim and/or to instruct the Firm and/or the Firm’s Agents to take your initial instructions and/or sign documents to enable the Firm to act on your behalf.
Will we disclose the information to third parties?
Your details will be treated in the strictest confidence.
Should you have any queries regarding the obtaining of, storage of or use of Personal Data by Amelans, please contact us:
Post: Amelans Solicitors, Barlow House, 708-710 Wilmslow Road, Didsbury, Manchester M20 2FW
Transfer of your personal data to any third countries or international organisations
The Firm will not transfer your personal data to any third countries and/or outside of the United Kingdom.
Our website may contain links to other websites. Once you have clicked on these links we do not have any control over the websites at which you will arrive. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites. You should look at the privacy statement applicable to the website in question.
Under the terms of data protection legislation, you have the following rights as a result of using the Firm’s website:
Right to Be Informed
Your right to withdraw consent
The legal basis for processing your Personal Data is your consent. You have the right to withdraw that consent and should you choose to do so, you should contact the Firm’s Data Protection Officer, Kerry Millward at the address shown above or via E-mail at: firstname.lastname@example.org.
Right to Access (Subject Access Requests)
You have the right to ask us for a copy of any personal data that we hold about you. This is known as a “Subject Access Request”. Except in exceptional circumstances (which we would discuss and agree with you in advance), you can obtain this information at no cost. We will send you a copy of the information requested within one calendar month from the date following the date of receipt of your request.
To make a Subject Access Request, please write to our Data Protection Officer Mrs Kerry Millward at Amelans Solicitors, Barlow House, 708-710 Wilmslow Road, Didsbury, Manchester M20 2FW.
Right to Rectification
If any of the information that we hold about you is inaccurate, you can either:
- Contact us on 0161 434 4545
- Contact our Data Protection Officer Mrs Kerry Millward at Amelans Solicitors, Barlow House, 708-710 Wilmslow Road, Didsbury, Manchester M20 2FW or via email at :
Right to Be Forgotten
From 25 May 2018, you can ask that we erase all personal information that we hold about you. Where it is appropriate that we comply, your request will be fully actioned within one calendar month from the date following the date of receipt of your request, unless we require more time to deal with your request in which case this will be communicated to you. For further information, please contact 0161 434 4545 or alternatively, please contact our Data Protection Officer at Amelans Solicitors, Barlow House, 708-710 Wilmslow Road, Didsbury, Manchester M20 2FW or via email at email@example.com.
Right to Object
You have the right to object to:
- The continued use of your data for any purpose above for which consent is identified as the lawful basis for processing i.e. you have the right to withdraw your consent at any time.
Right to Restrict Processing
If you wish us to restrict the use of your data because (i) you think it is inaccurate but this will take time to validate, (ii) you believe our data processing is unlawful but you do not want your data erased, (iii) you want us to retain your data in order to establish, exercise or defend a legal claim, or (iv) you wish to object to the processing of your data, but we have yet to determine whether this is appropriate, please contact our Data Protection Officer Mrs Kerry Millward at Amelans Solicitors, Barlow House, 708-710 Wilmslow Road, Didsbury, Manchester M20 2FW or via email at firstname.lastname@example.org.
Right to Data Portability
If you would like to move, copy or transfer the electronic Personal Data that we hold about you to another organisation, please contact our Data Protection Officer Mrs Kerry Millward at Amelans Solicitors, Barlow House, 708-710 Wilmslow Road, Didsbury, Manchester M20 2FW or via email at: email@example.com.
Rights Related To Automated Decision-Making
If you would like to object to automated decision making without any individual involvement, and to the profiling of your data, please contact our Data Protection Officer Mrs Kerry Millward at Amelans Solicitors, Barlow House, 708-710 Wilmslow Road, Didsbury, Manchester M20 2FW or via email at: firstname.lastname@example.org.
Your right to lodge a complaint with the Information Commissioner’s Office
If you have concerns about the way in which the Firm controls and/or processes your data, you have the right to complain to the Information Commissioner’s Office whose details are as follows:
By telephone: 0303 123 1113 (local rate – calls to this number cost the same as calls to 01 or 02 numbers).
By E-mail: https://ico.org.uk/concerns/
What if you think we have incorrect information about you or if you would like a copy of the information we hold about you?
You can make a Subject Access Request by writing to the Data Protection Officer, Mrs Kerry Millward at Amelans Solicitors, Barlow House, 708-710 Wilmslow Road, Didsbury, Manchester, M20 2FW or by E-mail: email@example.com.
The Firm will comply with your request within one calendar month from the date following the date of receipt of your request, save that the Firm can refuse or charge for requests which it considers are manifestly unfounded or excessive and in these circumstances, we will tell you why we are refusing to comply and/or charging in respect of your request and the remedies available to you. If the Firm needs more time to comply with your request, we will communicate this to you.
If you believe that any information we are holding on you is incorrect or incomplete, please write to us or e-mail us as soon as possible. We will promptly correct any information which is found to be incorrect.
Post: Amelans Solicitors, Barlow House, 708-710 Wilmslow Road, Didsbury, Manchester M20 2FW
How Long Will We Retain Information For
Amelans Solicitors will retain information in relation to your enquiry for the following periods:
- Paper and/or electronic files comprised of Amelans’ records pertaining to your enquiry only – for a maximum period of seven years from the date of your enquiry. In circumstances where the Firm agrees to act on your behalf, the retention periods for information obtained from you (or from others about you) will be communicated to you separately.
The recipients or categories of recipients of your personal data
In the event the Firm agrees to act on your behalf, it will be necessary to provide your Personal Data to the following recipients for the reasons stated below:
- To a telephone answering service acting as the agents of and selected by Amelans Solicitors for the purpose of dealing with nay telephone call enquiry(ies) made by you.
- The Firm’s Agents for the purpose of obtaining your initial instructions and/or the signing of the Conditional Fee Agreement. We will obtain your explicit consent to providing your personal data prior to instructing the Firm’s Agent.
Mrs Dobbins was injured after tripping up on a pavement, causing damage to both her knees.
My contact at Amelans always took time to explain at various stages as to how my claim was progressing which meant I didn’t have to worry about how the claim was going.
Mrs Thorpe was injured following an accident involving a tractor and trailer.
Amelans were courteous at all times and kept me well informed of what was happening even if it was only to say that they were waiting for replies from the other side.
Ms Dawson was injured when a car wrongly pulled out from a side road resulting in a collision
I found that using Amelans was a stress-free experience and my case was settled very quickly. I would definitely recommend them to my family
Mrs Timlin suffered multiple injuries while being a passenger in a vehicle.
Nothing was too much trouble especially when I phoned for advice and this was very much appreciated. Thank you for all your help with my case.
Mr McAllister suffered an injury to his right hand after a motorbike accident where someone pulled out in front of him.
I did worry that I would have to do an awful lot of work myself but this was certainly not the case.
Mrs Williamson was put in touch with Amelans at the very start of the claim who informed her on every step.
I was injured whilst at work at a major supermarket resulting in muscular and soft tissue injury to my back.
Amelans helped Mr Jones to claim following an accident at a hotel in Devon whilst on a golfing holiday.
"Amelans provided a first class service. I was delighted with the way that it was handled. A polite, prompt and authoritative service was provided at all times. Thank you very much”.
Amelans helped me resolve my claim when I was injured at work
Amelans were very understanding and professional. I always felt that my case was important to them.
Miss Moore suffered horrific injuries especially to her legs and spine
"I was put in touch with Amelans after my return to England. I am extremely grateful to the person at Amelans who handled my case."
I suffered a mouth injury following an incident at work
I would definitely recommend Amelans to anyone in a similar situation. I can’t thank them enough for all their help