Amelans Complaints Procedure
Our Complaints Policy
We are committed to providing a high quality legal service to all our clients. When something goes wrong we need you to tell us about it. This will help us improve our standards.
Our Complaints Procedure
If you have a complaint, you are entitled to complain, so please contact us with as much information as you can provide. There will be no charge in respect of work done in responding to your complain. The best way is to write, with details of your complaint, to our office, for the attention of the senior partner, Andrew Twambley. Alternatively, e-mail him on firstname.lastname@example.org
Download our complaints procedure process
Amelans helped Mr Jones to claim following an accident at a hotel in Devon whilst on a golfing holiday.
"Amelans provided a first class service. I was delighted with the way that it was handled. A polite, prompt and authoritative service was provided at all times. Thank you very much”.
Amelans helped me resolve my claim when I was injured at work
Amelans were very understanding and professional. I always felt that my case was important to them.
Miss Moore suffered horrific injuries especially to her legs and spine
"I was put in touch with Amelans after my return to England. I am extremely grateful to the person at Amelans who handled my case."
I suffered a mouth injury following an incident at work
I would definitely recommend Amelans to anyone in a similar situation. I can’t thank them enough for all their help